Our Coronavirus (Covid-19) Policy

Our main focus is on the safety of our guests and staff.  Therefore, while we have to live with the risks of catching this virus, we will no longer take back-to-back bookings and a void week will be left between bookings (ie: we will take 7 day bookings only which will be alternate weeks).  This will allow for a 72 hour minimum gap before we, or our staff, enter the property to clean and allow a further 72 hour gap before the next guests arrive, thus reducing the chance of infection (ie: creating a 'firewall' based on Government guidance for Covid-19 lifespan).

In effect, this will halve the number of bookings that are possible and the cost for us to implement this will be significant, but the safety of our guests and staff is paramount.

KEEPING YOU SAFE

We have always strived to maintain extremely high standards of cleanliness at The Hayloft and, as guests may not exhibit symptoms until after they return home, we will treat every clean as if the guests had potentially been infected.

Our cleaning procedure will follow the Government Covid-19 guidelines www.gov.uk/government/Covid-19-Decontamination  which will also include steam cleaning of all soft furnishings / mattresses, etc., (full details are shown in our Covid-19 Risk Assessment which is available on request and is also on display in our property).

In order to aid cleanliness and sanitisation of the property, we have also been advised to remove all high tactile and non-essential items temporarily from the property, such as decorative cushions; throws; bedside rugs; books, magazines and leaflets; DVD's; Board games; Iron and ironing board; hair dryers; BBQ; spare cutlery, crockery and glasses.  During this period, the  bedrooms will also be made up as:  One double room with Super King size bed; One double room with Twin beds; One single room with single bed.

NB: Also as a temporary measure, we will not provide any 'Welcome' food or drink items (so no milk, butter, eggs, cakes, croissants; jams, tea, coffee, sugar, salt, pepper).  This is to reduce the chances of any contamination.

HAND SANITISER PROVIDED: We continue to provide Antiviral hand wash at The Hayloft and this is found in the kitchen, downstairs loo and bathroom.

TEST AND TRACE POLICY: In order to comply with and aid the Government's Test and Trace policy, names, addresses and ages of all guests will be required by the owner of the property before arrival.  Unfortunately, our agents currently do not have the facility to take these details online at the time of booking.  Therefore, the owner will contact the main guest named on the booking for this information prior to arrival.

BEFORE ARRIVAL:  If any guests are experiencing any coronavirus symptoms; are self-isolating as a result of coronavirus symptoms or sharing a household or support bubble with somebody with symptoms; have been advised by the NHS test and trace service that they should self-isolate; or have any reason to believe that they may come into contact with the virus up to 14 days prior to their arrival, please follow the Government instructions and DO NOT travel to our property under any circumstances and inform the agents without delay.

SYMPTOMS DURING YOUR STAY:  If any guest becomes ill with any symptoms of Covid-19 during their stay, they must let the owner know immediately and they, and all guests in the party must travel home.  Guests are not permitted to continue their stay or self-isolate at The Hayloft.

CHECK-IN

We always like to 'meet and greet' our guests when they arrive and be on hand to help with any queries they may have during their stay.  However during this time, we will be following strict social distancing rules.  Therefore, when guests arrive we will not be able to welcome guests and show them round the property in the usual way.  Instead, we will greet guests outside the property practicing strict social distancing.  The keys can be collected following our normal procedures and will have been sanitised before collection.  Instructions and guidelines to the property will be in a sanitised wipe clean folder inside the property.  Should we need to enter the property during a stay, we will wear masks and gloves and ask that the guests vacate the property during our visit.

CHECKOUT

Guests will be asked to follow some amended additional Checkout guidelines (full details will be inside the Information folder inside the property), some of which are:

  • strip their own beds and place used linen in bags provided
  • empty all bins and double bag the rubbish and place tied bags in external waste bins

Guests will be asked to return the keys as instructed in the normal way and follow the Checkout instructions already provided inside the property.

DURING YOUR STAY

Guests are warned that there may be severely restricted opportunities to eat out during this time and should be prepared to book tables in plenty of time, or fully self cater.

Major supermarkets will deliver to The Hayloft but delivery slots may be difficult.  Click and Collect is available from several local supermarkets within a 7 mile radius and other local stores in the area offer similar services.

At this time, while the country is gradually opening up, many of the local attractions may not be fully open / operating normally.  Guests may need to book in order to visit and we advise guest to contact them ahead of their visit.

Please practice social distancing to stay safe and keep others safe.  Avoid busy areas and please check for local restrictions and procedures in place for pubs, restaurants and other attractions.

Guests are also NOT to invite or entertain visitors at The Hayloft during their stay.

We hope all of our actions will help to reassure all guests that we are doing everything we can to keep us all safe, but please let us know if you have any particular concerns.

 

What Our Guests Say

"Fabulous house - spotless.  We enjoyed our stay and visited RAF Cosford Museum, Attingham Park, Weston Park along with Ludlow, Shrewsbury, Much Wenlock.  Thank you David & Carole."

Deryck & Chris - North Yorkshire

July 2020

"We've had a wonderful Christmas in the very comfortable & well appointed cottage.

The decorations were beautiful.

We had an excellent meal at the Ugly Duckling pub."

'Judy, Ian, Nina & Hannah

Christmas 2019

"Lots to do in the area, we had never visited the Iron Gorge Museums and used two of our days exploring the various attractions at these interesting museums. Lovely unspoilt villages and countryside with good pubs for meals.

David and Carole, the owners of The Hayloft, have created a beautiful house, the best Viv and I have rented. The property is in a splendid location and the nearby Ugly Duckling pub provides great food in a posh bistro setting."

'David & Viv' - Hinckley

October 2019

"We have enjoyed our week in the Hayloft - the best property we have stayed in.  Carole & David are excellent hosts.  Don't miss Powis Castle or Attingham Park.  Loved the alpacas.  Thank you."

'Ann & Bob' - Chesterfield

October 2019

"Thank you Carole and David for your friendly welcome and outstandingly comfortable and well equipped holiday cottage.  Despite the poor weather we have visited lots of interesting places, Ironbridge Gorge, Shrewsbury, Attingham Park, Powis Castle, World of Wedgewood.  We love Shropshire and hope to be back next year."

'Deidre, Jim & Catherine', London & Reading

October 2019

"Thank you Carole & David for the warm welcome & the help that you gave us.  The cottage is spotless and so well equipped. We've had a great stay.  In particular we enjoyed the Severn Valley Railway; Bridgnorth; Ironbridge & further afield, Llangollen.  We have had a very relaxing stay."

'The Whitears' Eastleigh

August 2019

"Wonderful stay, so comfortable.  Fantastic cycle routes, the Wroxeter Vineyard, Bridgnorth and Wenlock Priory are all worth a visit and the Ugly Duckling does great food.  Had breakfast outside every morning enjoying the views.  Thank you."

'The Prebbles' London

August 2019

"Lovely cottage.  Everything clean and new. Great place to stay."

'Saskia & family' - The Netherlands

July 2019

"Immaculate, comfortable very well equipped cottage. Comfortable beds, great shower and super thick towels. Totally equipped kitchen, smart TVs in every room. My daughter said it was like a posh hotel (although self catering obviously).
South facing decking with chairs and table. Very quiet immediate area and pub in walking distance which served a great Sunday lunch (need to book) and were great with allergies if you need that.
The owners were very helpful if needed and full of local information but equally left us to our own devices.
Lots of places to visit within a 30 min drive.
Would thoroughly recommend." 

'Alison (family)', London

July 2019

"A very warm welcome on arrival from our hosts, Carole and David.  Everything you could possibly wish for at the Hayloft to ensure a most enjoyable holiday - with so much attention to detail in an exceptionally well equipped holiday home - by far the best holiday accommodation we have experienced, being so beautifully and tastefully furnished.  We thoroughly recommend this delightful holiday home.  Thank you Carole and David."

'Robert & Sue' - Cornwall

June 2019

"Superbly furnished, comfortable accommodation with a warm welcome from Carole and David made for a great week exploring Shropshire. Thank you."

'Liz & Gerry' - Berkshire

June 2019

"This is our second visit to this lovely cottage. It has all the amenities you could want. Carole and David are excellent hosts. We visited the Fox and Hounds at Shawbury for a lunch and also a supper, both were excellent.
We hope to return again."

'Steve & Helen' - Swindon

June 2019

"We have stayed in many cottages over the years and The Hayloft comes close to the top.  It is spacious and very well appointed. The owners, Carole and David, are very welcoming and helpful. There are beautiful views from the terrace where you can see the local wildlife. There are many sights to see within a relatively short drive. All in all, an excellent place to stay."

'Robin & Sarah' - Bristol

May 2019

"This is our second visit and we are so pleased to return.  We so enjoy this comfortable, superb accommodation and the warm & generous hospitality of Carole and David.  Truly exceptional!  We look forward to returning in September!"

'Rodney & Christine' - Cornwall

April 2019

For Best Prices Please Book Direct:

The Hayloft at Sleapford Farm

(English Country Cottages Ref: UKC3291)

The Hayloft at Sleapford Farm, Sleapford, Wellington, TELFORD, TF6 6HQ

e: thehayloft@sleapfordfarm.co.uk | Tel: +44(0)1952 223827