Master Cancel Insurance



Available for new direct bookings from 3rd September 2020 (excludes bookings made prior to this date).


We are now protected by Master Cancel, which removes the stress and worry from booking your next holiday.  You can cancel up to and including 2 days before the check in date.  Master Cancel’s flexible terms & conditions allow you to book with confidence knowing that if you cancel for unforeseen circumstances (including Covid or lockdown), we will refund you in full.  However Master Cancel Terms and Conditions stipulate that a 25% deposit must have been made in order for the booking to qualify.

Bookings placed direct with us have Cancellation Protection cover under our Master Cancel Policy if you cancel between 60 days and 2 days prior to arrival.  Please note that from 3rd September 2020 direct bookings only are available (by our own website or by phone). Bookings previously placed through our Agents for the 2020 and 2021 season are not covered by Master Cancel.

Cancellations by you:  Any notice that you wish to cancel your stay with us must be in writing and sent via email to us at from the same email address that was used to make the original booking.

  1. If you cancel your booking between 2 and 60 days before arrival, we have cancellation insurance cover in place, meaning that we shall refund 100% of any accommodation costs paid by you to us. We will process payment on the date of your originally intended departure.
  2.  If you cancel on the date of arrival or 1 day before your intended arrival date you will not be eligible for any refund. For example, if you were due to arrive on Friday, you could cancel the prior Monday, Tuesday, Wednesday, but NOT on Thursday or Friday. In such circumstances, you remain liable for the full amount.

Please note that you shall not be entitled to a refund if your cancellation is the result of war, civil war, invasion of foreign enemies, war-like activities (whether or not there is an actual declaration of war), rebellion, insurrection, civil commotion arising to the level of an uprising, military or usurped power; acts of terrorism committed for political, religious, ideological, or similar purposes; or actions intended to prevent any of the above.

Refund Payments (ie: deposits) for cancelled bookings 61 days or more before check in date will be released to the cancelling guest within 5 days of when the cancellation is made.

Under the Master Cancel Policy we will Refund Payments in full for cancelled bookings from 60 days up to and including 2 days before check in date – they will be released back to the cancelling guest on the scheduled date of check-out of the original booking.

Cancellations made 1 day prior to or on the day of check-in will not be eligible for refund.  Example: For a check in on Friday, Guests could cancel the prior Sunday, Tuesday, and Wednesday, but not Thursday (1 day prior) or Friday (day of check in).

Cancellation by us: Your booking will not normally be cancelled by us, the property owners, except in exceptional circumstances. Notification will be given for the cancellation as soon as possible. We reserve the right to cancel any booking in our absolute discretion and without reason at any time. In all circumstances of our cancellation, we will promptly refund all payments made by you to us and our liability for cancellation will be limited to payments made by you to us.

If you have any queries or would like more details, please do not hesitate to contact us at:

What Our Guests Say

"Highest quality property in beautiful setting. Wanted for nothing during our comfortable and relaxing stay. Alpacas were icing on the cake. Thanks to David and Carole for a wonderful holiday".

Mark and Suzy - Durham

September 2020


"Beautiful house.  Enjoyed lots of walks and particularly loved The Follies plus Carding Mill Valley.  Fantastic restful holiday.  Thank you."

Steve, Rachel, Ollie, Josh & Imi - Surrey

August 2020

"Immaculately looked after and fully equipped cottage with lovely outside eating area from which to watch the birds of prey, rabbits and birds.  David and Carole were welcoming and very helpful.  There was plenty to do within half an hour's drive. We would definitely recommend The Hayloft for a relaxing and comfortable break."

Alison & family - Bath

August 2020

"Thank you for a lovely stay.  Everything was absolutely perfect."

Aleks, Anna, Tomasz & Halina - London

July 2020

"Fabulous house - spotless.  We enjoyed our stay and visited RAF Cosford Museum, Attingham Park, Weston Park along with Ludlow, Shrewsbury, Much Wenlock.  Thank you David & Carole."

Deryck & Chris - North Yorkshire

July 2020

"We've had a wonderful Christmas in the very comfortable & well appointed cottage.

The decorations were beautiful.

We had an excellent meal at the Ugly Duckling pub."

'Judy, Ian, Nina & Hannah

Christmas 2019

"Lots to do in the area, we had never visited the Iron Gorge Museums and used two of our days exploring the various attractions at these interesting museums. Lovely unspoilt villages and countryside with good pubs for meals.

David and Carole, the owners of The Hayloft, have created a beautiful house, the best Viv and I have rented. The property is in a splendid location and the nearby Ugly Duckling pub provides great food in a posh bistro setting."

'David & Viv' - Hinckley

October 2019

"We have enjoyed our week in the Hayloft - the best property we have stayed in.  Carole & David are excellent hosts.  Don't miss Powis Castle or Attingham Park.  Loved the alpacas.  Thank you."

'Ann & Bob' - Chesterfield

October 2019

"Thank you Carole and David for your friendly welcome and outstandingly comfortable and well equipped holiday cottage.  Despite the poor weather we have visited lots of interesting places, Ironbridge Gorge, Shrewsbury, Attingham Park, Powis Castle, World of Wedgewood.  We love Shropshire and hope to be back next year."

'Deidre, Jim & Catherine', London & Reading

October 2019

"Thank you Carole & David for the warm welcome & the help that you gave us.  The cottage is spotless and so well equipped. We've had a great stay.  In particular we enjoyed the Severn Valley Railway; Bridgnorth; Ironbridge & further afield, Llangollen.  We have had a very relaxing stay."

'The Whitears' Eastleigh

August 2019

"Wonderful stay, so comfortable.  Fantastic cycle routes, the Wroxeter Vineyard, Bridgnorth and Wenlock Priory are all worth a visit and the Ugly Duckling does great food.  Had breakfast outside every morning enjoying the views.  Thank you."

'The Prebbles' London

August 2019

"Lovely cottage.  Everything clean and new. Great place to stay."

'Saskia & family' - The Netherlands

July 2019

"Immaculate, comfortable very well equipped cottage. Comfortable beds, great shower and super thick towels. Totally equipped kitchen, smart TVs in every room. My daughter said it was like a posh hotel (although self catering obviously).
South facing decking with chairs and table. Very quiet immediate area and pub in walking distance which served a great Sunday lunch (need to book) and were great with allergies if you need that.
The owners were very helpful if needed and full of local information but equally left us to our own devices.
Lots of places to visit within a 30 min drive.
Would thoroughly recommend." 

'Alison (family)', London

July 2019

"A very warm welcome on arrival from our hosts, Carole and David.  Everything you could possibly wish for at the Hayloft to ensure a most enjoyable holiday - with so much attention to detail in an exceptionally well equipped holiday home - by far the best holiday accommodation we have experienced, being so beautifully and tastefully furnished.  We thoroughly recommend this delightful holiday home.  Thank you Carole and David."

'Robert & Sue' - Cornwall

June 2019

"Superbly furnished, comfortable accommodation with a warm welcome from Carole and David made for a great week exploring Shropshire. Thank you."

'Liz & Gerry' - Berkshire

June 2019

For Best Prices Please Book Direct:

The Hayloft at Sleapford Farm

The Hayloft at Sleapford Farm, Sleapford, Wellington, TELFORD, TF6 6HQ

e: | Tel: +44(0)1952 223827